FAQ

Online Instruction

When does the course start and finish?
At the BDBA, we have two types of classes and workshops:

  • On demand
  • Scheduled

On demand classes and workshops start as soon as you register and never end!  They are a completely self-paced online course – you decide when you start and when you finish.

Scheduled classes and workshops start on a specific date and end on a specific date.  Some scheduled classes and workshops will “drip” the material at intervals, like every week.  That way the group who is taking the class together will be working on the same material each week.  Some scheduled classes and workshops will be open for you to pace yourself.

How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like – across any and all devices you own.

What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

How can I update my billing information?
Update billing

What happens if I forget my password on the BDBA Online Instruction site?
Navigate to the log in page.  Click the “forgot password” text below the log in box.  An email will be sent to you that will allow you to change your password.

How do I add/change my student profile photo?
Teachable, the platform that we use for the BDBA Online Instruction, utilizes Gravatar to populate your profile photo.  Follow this link.   Gravatar